Customer Engineer

Confidential   عمان - الأردن  تاريخ النشر:2026/09/24   سجلي الدخول للتقدم

Responsibilities

  • Own the technical implementation journey from initial customer requirements through deployment and successful delivery.
  • Understand customer workflows, identify technical requirements, map dependencies, and develop clear implementation plans.
  • Build and deploy customer integrations and technical solutions using full-stack engineering skills.
  • Develop and ship production features and bug fixes based on customer requirements.
  • Build, deploy, and maintain AI agents that support real customer workflows.
  • Work across frontend, backend, integrations, infrastructure, and deployment as required.
  • Troubleshoot technical issues, identify blockers, and drive them through to resolution.
  • Communicate directly with customers to understand their needs, explain technical issues, and provide clear progress updates.
  • Manage customer expectations, track commitments, and proactively communicate risks or delays.
  • Validate implementations in production and follow up with customers to ensure successful outcomes.
  • Use agentic AI coding tools effectively to scope tasks, guide implementation, review code, test solutions, and debug issues.
  • Take full ownership of technical outcomes, from implementation and deployment through post-launch follow-up.

Qualifications

  • 1-5 years of professional engineering experience at a software company.
  • Hands-on experience building and deploying AI agents into production and real-world workflows.
  • Strong full-stack development experience with Node.js and TypeScript, including frontend, backend, integrations, and deployment.
  • Hands-on experience using agentic AI coding tools as part of real engineering work.
  • Strong understanding of software development, APIs, integrations, debugging, testing, and deployment.
  • Excellent written and spoken English, with the ability to communicate professionally with EU and US customers.
  • Strong customer-facing, communication, troubleshooting, and problem-solving skills.
  • Ability to work independently, make technical decisions, and take full ownership of deliverables.
  • Comfortable working across frontend, backend, infrastructure, integrations, and customer-facing activities.
  • Strong ability to work in a fast-paced environment with high autonomy, accountability, and ownership.

 

المهارات المطلوبة
  • Coding
  • Debugging
  • Node.js
  • Typescript
  • AI
تفاصيل الوظيفة
  • الموقع عمان - الأردن
  • القطاع تكنولوجيا المعلومات والاتصالات
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 1 - 5
  • الجنسية غير محدد
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