Responsibilities
- Support the development, standardization, implementation, and continuous improvement of organizational business processes, ensuring alignment with the Corporate Management System and operational objectives.
- Collaborate with department heads and functional specialists to map, document, review, and standardize business processes across different departments.
- Develop and maintain process maps, workflows, procedures, Standard Operating Procedures (SOPs), and related quality documentation.
- Analyze existing business processes to identify gaps, duplication, inefficiencies, and opportunities for improvement.
- Establish process controls, define roles and responsibilities, identify process interfaces, and develop relevant performance measurement indicators.
- Monitor process implementation and compliance, identify deviations, and recommend appropriate corrective actions.
- Conduct root-cause analysis and support the development and implementation of corrective and preventive actions.
- Coordinate periodic process reviews and documentation updates with process owners and relevant departments.
- Maintain process architecture and ensure alignment between business processes, procedures, and corporate management requirements.
- Support internal audits, management reviews, and continuous improvement initiatives.
- Prepare process performance analyses and quality reports for the QA/QC Lead and senior management.
- Contribute to organizational transformation initiatives and promote process standardization and operational efficiency.
Qualifications
- Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field is mandatory.
- Minimum of 5 years of relevant experience in process improvement, quality management, business process management, or a related field.
- Proven experience in business process mapping, SOP development, root-cause analysis, and continuous improvement methodologies.
- Strong understanding of process documentation, workflow development, process controls, and performance measurement.
- Ability to collaborate across multiple departments and translate operational requirements into practical and standardized business processes.
- Previous experience in the utilities sector or other regulated industries is preferred.
- ISO 9001, Lean Management, or Six Sigma certification is an advantage.
- Experience in Business Process Management (BPM) and process-modelling tools or methodologies is preferred.
- Previous involvement in organizational transformation and process-standardization initiatives is an advantage.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication, collaboration, stakeholder-management, and interpersonal skills.
- High level of integrity, accountability, adaptability, and commitment to continuous improvement.
المهارات المطلوبة
- طريقة العمل
- Lean Six Sigma
- Quality Management
- Workflow Management Systems
- Quality Assurance
تفاصيل الوظيفة
- الموقع اربد - الأردن
- القطاع الهندسة
- نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 5+
- الجنسية غير محدد
وظائف مماثلة
Confidential
الأردنConfidential Company المزيد
المزيد من الوظائف الشاغرة من صاحب العمل
مشاركة هذه الوظيفة
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