Shop Manager

Confidential   Aqaba - الأردن  تاريخ النشر:2026/08/16   سجلي الدخول للتقدم

Responsibilities

  • Oversee the day-to-day operations of the store and ensure smooth business activities.
  • Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.
  • Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.
  • Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.
  • Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.
  • Ensure stock levels are maintained and orders are placed accurately to support business needs.
  • Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.
  • Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.
  • Prepare staff schedules based on business requirements, sales forecasts, and operational needs.
  • Set daily sales targets and communicate objectives clearly to the store team.
  • Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.
  • Conduct regular performance discussions and support employee development initiatives.
  • Manage store expenses and ensure operations remain within approved budgets.
  • Prepare and review reports related to sales, inventory, operational performance, and key business indicators.
  • Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.
  • Monitor market trends, customer needs, and competitor activities and share insights with management.

Qualifications

  • Bachelor's degree in business administration, Retail Management, or a related field.
  • 4-6 years of experience in retail operations or a similar role.
  • Minimum 2 years of experience in a managerial or supervisory position.
  • Proficiency in Microsoft Office applications.
  • Fluency in English; Arabic is an advantage.
المهارات المطلوبة
  • Communication Skills
  • Leadership Skills
تفاصيل الوظيفة
  • الموقع Aqaba - الأردن
  • القطاع الأعمال إدارية وخدمة العملاء
  • نوع الوظيفة دوام كامل
  • الدرجة العلمية بكالوريوس
  • الخبرات 4-6
  • الجنسية غير محدد
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