Responsibilities
Lead and oversee all banking operations to ensure efficiency, accuracy, compliance, and service excellence.
Develop and implement operational strategies that support the Bank's strategic objectives and sustainable growth.
Drive operational excellence through process optimization, automation, and digital transformation initiatives.
Ensure compliance with regulatory requirements, Central Bank regulations, internal policies, and governance standards.
Strengthen operational risk management frameworks and internal control processes.
Monitor operational performance through KPIs and implement continuous improvement initiatives.
Collaborate with executive leadership to support strategic planning, business growth, and organizational transformation.
Oversee business continuity planning and operational resilience across all banking operations.
Manage relationships with regulatory authorities, auditors, and key external stakeholders.
Lead, mentor, and develop senior operational teams while driving succession planning and talent development.
Oversee operational budgets, resource planning, and cost optimization initiatives.
Enhance customer experience by improving operational processes across all banking channels.
Qualifications
Bachelor's degree in Finance, Business Administration, Banking, Accounting, Economics, or a related field.
Master's degree (MBA or equivalent) is highly preferred.
Professional certifications such as PMP, Lean Six Sigma, COBIT, ITIL, or Risk Management certifications are an advantage.
Minimum 20 years of progressive experience in the banking sector, primarily in Banking Operations.
At least 10 years of experience in senior executive leadership roles within a reputable bank.
Extensive experience managing large-scale banking operations in a regulated environment.
Proven track record in operational transformation, process improvement, and digital banking initiatives.
Strong knowledge of retail banking, corporate banking, centralized operations, payments, trade finance, card operations, branch operations, and back-office functions.
Experience working with regulatory authorities and governance frameworks.
Excellent leadership, strategic planning, stakeholder management, and decision-making skills.
Strong communication skills in both Arabic and English.
المهارات المطلوبة
ادارة التغيير
تخطيط استراتيجي
Risk Management
Communication
Operational Management
تفاصيل الوظيفة
الموقع عمان - الأردن
القطاع
المحاسبة والمالية
نوع الوظيفة دوام كامل
الدرجة العلمية بكالوريوس
الخبرات 20+
الجنسية
غير محدد
سجلي الدخول للتقدم